Privacy Policy
1. Overview
This Privacy Policy explains how personal data is collected, used, and protected when users access and use the TipMusic mobile application.
2. Data We Collect
Depending on how the Service is used, we may process the following categories of data:
- User account data: email address, first name and last name, authentication provider, and account identifiers.
- Band / performer data: band name, email address, phone number, city, and performer approval status.
- Profile data (optional): profile photo, cover photo, or other information voluntarily provided by the user.
- Transaction data: payment status, transaction amount, timestamps, order identifiers, and payment processor references.
- App metadata (optional): platform type, application version, device language or locale, and limited technical logs required for service operation.
- Support communications: messages or information sent to us through support channels.
Payment card data: The Service does not store full payment card numbers. Payment card information is processed directly by authorized payment service providers such as WSPay / Monri Payments.
3. Purpose of Processing
Personal data may be processed for the following purposes:
- creating and managing user accounts;
- authenticating users;
- reviewing and approving performer accounts;
- processing payments and maintaining transaction records;
- providing customer support;
- ensuring security and preventing fraud or misuse of the Service;
- complying with legal obligations.
4. Legal Basis
Personal data may be processed based on:
- performance of a contract (providing the Service);
- compliance with legal obligations;
- legitimate interests such as platform security and service improvement;
- user consent, where required by applicable law.
5. Sharing of Data
Personal data may be shared with the following categories of recipients:
- payment service providers for payment processing;
- hosting and infrastructure providers required for operating the Service;
- competent authorities when required by law.
The Service Provider does not sell personal data to third parties.
6. Data Retention
Personal data is retained only for as long as necessary to provide the Service and comply with applicable legal obligations, including accounting and transaction recordkeeping requirements.
7. Your Rights
Subject to applicable law, users may request access to their personal data, correction of inaccurate data, deletion of personal data, or restriction of processing.
Requests may be submitted to: tipmusic.rs@gmail.com.
8. Security
Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or misuse.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Updated versions may be made available within the application or through other appropriate channels.
10. Contact
For privacy-related questions or requests, contact: tipmusic.rs@gmail.com.